Returns & Exchanges
Creed Boutique US is committed to ensuring your complete satisfaction with our luxury fragrances. We offer a 30-day return window for products in their original, unopened packaging to maintain the integrity and hygiene of our exquisite scents.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to begin the process and check eligibility.
Prepare the Package
Carefully pack the unopened fragrance in its original boutique box and shipping carton to ensure it is protected during transit.
Affix Shipping Label
Download and print the prepaid UPS return label provided by our portal and securely attach it to the outside of your package.
Inspection and Refund
Once received, our specialists will inspect the seal; approved returns will be credited to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing